 | Hotel operators or GMs are NOT security and incident management experts | |
| Hotel operators are responsible to a limited level, hotel owners will pay most the | |
| damages | ||
| A business is only as successful as it's ability to continue to trade and operate in all | |
| circumstances | ||
| Business Continuity Management designs an organisations ability and capability to | |
| continue to operate and recover from a disruption to normal business operations. |
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| Global Asset Solution is the Leading Hotel Asset Management Company serving Asia Pacific and Middle East |
BCM puts plans in place to:
 | Alert the Crisis Management Team to action pre-determined procedures and | |
| communications; |
| Effectively Respond to the Incident/ Occurrence; |
| Coordinate key organisation resources; |
| Prioritise essential hotel functions during disruption; |
| Communicate with hotel staff, stakeholders and media; |
| Recover from the disruption in a logical, systematic manner customised to that business; |
| Minimise and manage risk to key assets; |
| Mitigate loss to business, revenue, brand damage and reputation in coordination with the | |
| hotel asset manager |
STRATEGIC PLANNING FOR RESPONSIBLE HOTEL OWNERS
Mandarin Hotel Beijing Fire – February 2009 US$731m Damage
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