 | Disruption to Business can occur through many Direct & In-Direct means |
| Whilst intentional Security Related incidents (Criminal/ Terrorism) feature in the BCM | |
| Landscape, many other serious disruptions are created through unintentional Accidental, Climatic or Environmental incidents and disasters |
| An organisation may become a ‘Proximity Victim’ from an un-related external threat or | |
| incident |
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| Global Asset Solution is the Leading Hotel Asset Management Company serving Asia Pacific and Middle East |
DIRECT DISRUPTION EXAMPLES
INCIDENTS THAT CAUSE DISRUPTION TO HOTEL BUSINESS
EXAMPLES
EXAMPLES
| Loss of Key Management |
| Power Outage |
| Sabotage |
| Flooding |
| Regulatory Non- Compliance |
| High Security Alert |
| Industrial Action |
| Fire |
| Bomb Threat |
| IT Failure |
| Negative Media-Brand Damage |
| Crime | Fraud | Terrorism |
INDIRECT DISRUPTION EXAMPLES
| Pandemic | Major Health Issue |
| Adverse Weather Conditions |
| Evacuation - Proximity Threat |
| Transport Disruptions |
| Political Instability |
| Currency Fluctuation |
| Legislative Practices |
| Heightened National Security Alert |
| External Financial Crisis |
MOST FAMOUS EXAMPLES OF INCIDENTS
FEW EXAMPLES
FEW EXAMPLES
AMERICAS
ASIA / PACIFIC
MIDDLE EAST
REST OF THE WORLD
- Hyatt Hotel walkway collapse in Kansas City, Missouri (July 17 1981), killing 114 people and
injuring more than 200 others during a tea dance
- MGM Grand fire (November 21, 1980) now Bally's Las Vegas killed 87 people
- The Marriott Hotel at 3 WTC collapsed (Sept 11, 2001), no precise number of casualties
exist
- Hurricane Katrina destroyed most of Downtown New Orleans hotels (August 29, 2005)
ASIA / PACIFIC
- Singapore Hotel New World collapsed (15 March 1986), trapping 50 people beneath the
rubble. 17 were rescued, while 33 were killed
- Marriott Jakarta car bombing (5 August 2003), killing twelve people and injuring 150
- SARS
- The Boxing Day Tsunami in 2004 caused approximately 350,000 deaths and many more
injuries. Phuket tourist area was severely damaged.
- Islamabad Marriott Hotel bombing (20 September 2008), killing at least 54, injuring at least
266
- The 2008 Mumbai attacks (26-29 November 2008) killed at least 173 people and wounded
at least 308. Eight of the attacks occurred in South Mumbai including the Oberoi Trident, the
Taj Mahal Palace & Tower
MIDDLE EAST
- Sharm el-Sheikh attacks (July 23, 2005), killing 88 people and over 200 were wounded by
the blasts. Mövenpick Hotel bomb killed six tourists and the Ghazala Gardens hotel blast
killed 45
- 2005 Amman bombings were a series of coordinated bomb attacks on three hotels
(November 9, 2005), killing 60 people and injured 115 others (Grand Hyatt Hotel, Radisson
SAS Hotel, and Days Inn)
- Israeli warplanes bombed southern Beirut (July 2006), killing dozens of Lebanese civilians.
It was the high seasons for the hotel industry and the operators were not prepared
REST OF THE WORLD
- Grand Hotel in Brighton UK was bombed in 1984 and burn down in 2008
- Paradise Hotel Mumbasa (28 November 2002) car bomb blew up in the lobby
- 1998 U.S. Embassy bombings (August 7, 1998), hundreds of people were killed in
simultaneous car bomb explosions at the United States embassies in the East African capital
cities of Dar es Salaam, Tanzania and Nairobi, Kenya
- Sadly the list goes on and on… Directly and indirectly impacted, hotel s need BCM in place
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